Shipping & Fulfillment
It typically takes 1 - 2 business days for orders to process and leave our warehouse. Processing times do not account for weekends or holidays. Orders are processed in the order in which they are received. Shipping costs may vary depending on weight, postal code, and shipping method. Remote locations may require additional time for delivery. Rates will be shown during the checkout process on the Shipping Method screen, prior to payment. Please allow 1 - 2 business days for processing and 2 – 5 business days for transit within the USA. Delivery times are based on orders placed between Monday – Friday. All orders received after 2 PM PST will begin processing the next business day. Autumn Elle Nutrition Inc is not liable for lost or stolen packages. Please reach out to USPS or the relevant mail carrier for locating lost/stolen packages.
Free shipping is offered for physical product orders valued above $100. The free shipping offer can not be used when combining digital product value with physical product value. See above for processing and shipping details.
We currently do not offer international shipping.
When your order is ready to be shipped (1 - 2 business days after the order has been placed), you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the bottom of the e-mail. This link will provide the most up-to-date order information from the time your order is shipped until the time it is received. If you receive your confirmation email after 2 PM PST on a Friday, please allow until the following Monday for tracking to become available.
Shipping Costs & Delivery Times
Standard orders must be placed by 11:59 PM PT to start processing on next day. Processing time usually takes 1 - 2 business days and orders will typically arrive within 5 business days from when the order is processed.
Business Days & Holidays
All orders process and ship Monday - Friday, excluding federal holidays within the United States. If the order is placed after the cut-off time, it will be processed the following business day.
Packages do not ship from our distribution centers on weekends or the following US holidays:
New Year’s Day
Martin Luther King Jr. Day
4th of July